
DAY 1
INTERPRETATION, STORY TELLING AND HERITAGEEDUCATIONAL DAY4TH MARCH – THURSDAY
11:00AM UTC
12:00 AUSTRIA
WFTGA VIRTUAL CONFERENCE STARTS
INTRODUCTION TO WFTGA
INTRODUCTION TO FACILITATOR
WELCOME AND SETTING THE SCENE FOR DAY 1
SESSION 1 START
INTRODUCTION TO INTERPRETATION
DR SAM HAM
INTERPRETATION AND ITS CLOSE TIES TO STORY TELLING
JANE BEATTIE
STORYTELLING AND HERITAGE IN A MUSEUM ENVIRONMENT
LARS BJORKMAN
BRINGING STORYTELLING TRADITIONS INTO THE VIRTUAL WORLD
ELENA BALATEL & HANIEH BAGHERZADEH
SHORT BREAK / MUSIC
CHEYENNE BROWN – HARP PLAYER, SCOTLAND
12:30PM UTC
13:30 AUSTRIA
SESSION 2 START
TRANSMEDIA STORYTELLING TOURIST GUIDE
SORAIA FERREIRA
INTERNATIONAL TOURIST GUIDE DAY
EMMA T.K. GUEST-CONSALES, PH.D.
CASE STUDY: ASSOCIATION OF REGIONAL TOURIST GUIDES OF SLOVENIA
STORY TELLING USING INTERNATIONAL TOURIST GUIDE DAY AS A SPRINGBOARD.
MATEJA KREGAR GLIHA AND NINA BUH
IN THIS JOURNEY, DONT “FORGET” YOUR IDENTITY
PANAYIOTIS NEUFELT
WORLD TOURISM DAY & REACTIVATING CULTURAL TOURISM
MARCELO RISI CHIEF OF COMMUNICATIONS UNWTO
2:00PM UTC
15:00 AUSTRIA
CLOSURE AND THANK YOU FOR JOINING DAY 1
DAY 2
THE FUTURE OF TOURIST GUIDINGPROFESSIONAL DAY5TH MARCH – FRIDAY
12:00PM UTC
13:00 AUSTRIA
WFTGA VIRTUAL CONFERENCE STARTS
INTRODUCTIONS
WELCOME AND SETTING THE SCENE FOR DAY 2
SESSION 1 STARTS
TRAVEL TRENDS FOR 2021
DANIEL LEVINE
WHAT THE MEDIA ARE SEEING IN 2021
ERIC BOWMAN
TOURISM AND TOURIST GUIDING FROM A PERSPECTIVE OF A GOVERNMENT OFFICIAL
MRS RITA MARQUES
RECOVERY SIGNALS – WHAT ARE THE FUTURE TOURISTS SEARCHING FOR?
IVA KUTL SKRLEC
CULINARY TOURISM AND TRENDS
ERIK WOLF
CASE STUDY: ADJUSTING FOOD TOURS USING NEW TECHNOLOGY
RANDALL OBSNEY HERNANDEZ
INTRODUCTION TO WORKING IN THE NEW NORMAL: IDENTIFYING OPPORTUNITIES AND ADAPTING TO EMPLOYERS DEMANDS
VON HARDEN AND ADAM CONNOLLY
MOVING FORWARD UTILISING THE AVAILABLE OPTIONS
ULRICH BERGER
A NEW OPPORTUNITY TO VIRTUALLY INTERACT WITH CUSTOMERS
BECKY LY
TOOLS FOR TRAVEL PROFESSIONALS
SANTOSH KALANGI
SHORT MUSIC BREAK
LINNEA SALLAY, STOCKHOLM
2:00PM UTC
15:00 AUSTRIA
SESSION 2 STARTS
PANEL DISCUSSION: UNPACKING OPPORTUNITIES
ERIK WOLF, VON HARDEN, GEORGES DEPOOTER , ULRICH BERGER, JAMES SAUNDERS
USING AUGMENTED REALITY ON TOURS
VACLAV JURCICEK
CASE STUDY: AUGMENTED REALITY VERSUS VIRTUAL REALITY
SEBASTIAN FRANKENBERGER
CASE STUDY: TIK TOK FOR TOURIST GUIDES
MICHAEL DILLINGER
CLOSING SESSION
WORLD TRAVEL TOURISM COUNCIL
ADOLFO REYES
3:00PM UTC
16:00 AUSTRIA
CLOSURE AND THANKS
FACILITATORS
ALUSHCA RITCHIE, GENEVIEVE LECLERC
MUSIC
BILLY NEMEC, USA / NEW YORK SWING
CLOSURE AND THANK YOU FOR JOINING DAY 2
DAY 3
SOCIAL ENGAGEMENTSSOCIAL DAY6TH MARCH – SATURDAY
4:30PM UTC
17:30 AUSTRIA
19TH WFTGA CONVENTION PROMOTION
HOSTS: NOVI SAD TOURIST GUIDES
WFTGA PRESIDENTS ADDRESS
CLOSURE AND THANKS
5:30PM UTC
18:30 AUSTRIA
GRAB YOUR #WFTGAFRIENDS & #WFTGAFAMILY AND BE SURE TO JOIN THE YOUR CHOSEN SOCIAL ENGAGEMENT/ACTIVITY
EACH SESSION WILL INCLUDE A WFTGA HOST TO FACILITATEOPTION AAT HOME SHOW AND TELL
BRING AN ITEM GIVEN TO YOU AS A GIFT OR PURCHASED ON A TRIP AND SHARE THE STORY BEHIND ITOPTION BDRESS TO IMPRESS
WEAR YOUR TRADITIONAL CLOTHING AND SHARE YOUR CUSTOMS AND STORY BEHIND THE CLOTHINGOPTION CHOW TO MAKE THE ULTIMATE SANDWICH!
BRING THE INGREDIENTS AND WE WILL SHARE THE PROCESS OF MAKING THE ULTIMATE SANDWICHOPTION DDANCE CLASS
LEARN A TRADITIONAL DANCE STEP BY STEPOPTION EEASTER TRADITIONS
CELEBRATIONS, CUSTOMS, AND MODERN TRADITIONSOPTION FYOUR MOST MEMORABLE ANECDOTE FROM TOUR
SHARE AND LISTEN TO WONDERFUL, HILARIOUS AND SPINE CHILLING STORIES FROM TOURSOPTION GMAKE SIGNATURE COCKTAILS WITH A MIXOLOGIST
BRING THE INGREDIENTS OR SIT BACK AND WATCH AS SIGNATURE COCKTAILS ARE MIXED
7:00PM UTC
20:00 AUSTRIA